I arrived with my bike showing a check engine light and poor performance. The service writer got right on it by deferring another bikes maintenance to get to mine as I was not scheduled and on a day road trip. The mechanic thoroughly analyzed my problem and replaced the defective part. Back on the road in short order and at a reasonable price. Thanks guys. I will be back......with a great running bike. (Employee: Scott Klawitter, Mike Juszczak)